What is your return policy?
We guarantee against manufacturers' defects for 30 days from the date of the delivery on all products. Products with Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions. All returns/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.
Are your products new or factory reconditioned?
Most items are NEW and some are factory reconditioned and the item will state if factory reconditioned. Products that are reconditioned by the manufacturer have been tested to meet quality specifications, some items come with 90 days manufacturer's warranty.
